About Custom Case Management

Custom Case Management delivers medical case‑management and claims‑resolution services to employers and insurance carriers across Illinois, Wisconsin, and Indiana. Since our founding in 2006, we’ve been driven by a commitment to superior customer service and a comprehensive, solutions‑focused approach to every claim.

In 2025, VONA acquired Custom Case Management, bringing expanded resources, advanced tools, and nationwide support to the trusted relationships our clients already rely on. Our team of highly knowledgeable nurse case managers brings deep clinical expertise to identify hidden barriers to claims resolution and the workers’ compensation insight needed to resolve them efficiently and effectively.

Recognized for our results‑oriented service and unwavering focus on optimal outcomes, Custom Case Management continues to provide dependable, high‑quality support—now strengthened by the added reach and capabilities of VONA.

Are you a qualified Nurse?

Custom Case Management is always seeking qualified Nurse Case Managers to join our team. Apply your specialized skillsets in a collaborative team environment where you will make a difference in the lives of injured workers and have a direct impact on the costs and time savings for our clients.

Join our team